Careers

MGISS are seeking an IT/Cloud Systems Administrator with experience in Azure, Office 365 & MDM to provide technical support and assistance to our team and customers.

This is a new and exciting role providing an opportunity to define your career in an exciting, ambitious tech company which is purpose/value-driven, trustworthy, positive, informed and inclusive. The right candidate will have the freedom to make their mark and have a real impact on the future success of MGISS.

Person specification

You will need strong problem-solving and communication skills as well as the ability to work independently, prioritising tasks consistently, and enjoy being part of a sociable team culture.

If you have the drive and ambition to succeed and would like to become part of a thriving technology company and widen a fascinating story, then please send your CV to [email protected]

Role Overview

The ideal candidate will be responsible for installing, configuring, and maintaining software, hardware and cloud infrastructure, as well as resolving technical issues that arise. This is a junior position, reporting to the Operations Director, with plenty of scope for growth within the company.

Responsibilities:

• Install, configure, and maintain software and hardware
• Troubleshoot technical issues and provide solutions
• Assist employees with software and hardware issues
• Manage user accounts and permissions in Office 365
• Deploy and manage Mobile Device Management
• Maintain and update Azure cloud infrastructure
• Manage backups and disaster recovery procedures
• Work with the wider team including sales and marketing our customer relationship management system HubSpot
• Ensure compliance with ISO 27001 & CyberEssentials standards
• Collaborate with the IT team to implement new technology solutions

Required/Preferred skills:

• Degree in Computer Science or related field
• 1-2 years of experience in IT support
• Knowledge of Microsoft Windows OS and server platforms
• Experience with SaaS / Rest API integration using products such as Zapier & Make (Preferred)
• Experience with Azure, Office 365, (MS Certifications preferred)
• Understanding of ISO 27001 & Cyber Essentials compliance (Preferred)
• Experience with Active Directory and Group Policy (Preferred)
• Experience with networking and security protocols (Preferred)
• Familiarity with PowerShell scripting (Preferred)