Adoption of innovative geoprocessing tools: enabling Northumbrian Water Group to support end users.


Northumbrian Water Group (NWG) is the holding company for several companies in the water supply, sewerage and wastewater industries. Its largest subsidiary is Northumbrian Water Limited, which is one of ten companies in England and Wales that are regulated water supply and sewerage utilities. NWL is the principal water supplier in the north-east of England, where it trades as Northumbrian Water, and supplies water to part of eastern England, as Essex and Suffolk Water.

Northumbrian Water Limited already had new ESRI GIS technology, however they were looking at the best ways to implement it to make sure they get the best out of the architecture.

The Challenge

Northumbrian Water Group didn’t hesitate to get in touch with MGISS, as they had seen significant value returned from successful project delivery to date. They were pleased with the previous geospatial projects since 2016 that we had completed, including business case support, ESRI Solution development, GNSS workflows and more “We wanted a partner to work with and involve our in-house GIS team so we could develop and learn at the same time.”

This time we embraced more challenging projects for NWG, including supporting the rollout of Arc GIS Enterprise and alignment with existing corporate spatial databases, GIS and asset management systems. “We chose MGISS because we already had a trusted relationship. It was key GIS project for Northumbrian Water so it was important we worked with a company to that would listen, challenge us, and who we could trust to help us deliver.”

"MGISS have provided end-to-end consultancy. One of their strengths is taking projects through from design to implementation."

The Solution

Northumbrian Water required us to think outside the box to replicate some existing functionality in a completely original, advanced method. After some thought and explanation, MGISS came up with a way pre-processing data for a Height DTM in a cache which would provide the end user with rapid performance. “MGISS walked us through existing ESRI software and provided innovative geoprocessing tools to benefit Northumbrian Water.” This entailed MGISS developing complex styling, 3D Data capture/styling and spatial data integration through ESRI Collector. “We’ve really tapped into MGISS’s knowledge in this area and something we thought we be tricky has actually been relatively straight forward.”

“MGISS are not just experts in GNSS technology, they have deep knowledge of enterprise GIS including ESRI, a growing ESRI consultancy team.” Our expanding capabilities across the whole NWG mean that services we provide, now offer extensive thinking, validation and innovative problem solving to meet the needs of our business, customers and regulator. As the water industry embraces a new regulatory period in PR19, the challenges faced require advanced business intelligence, automated processes, extensive digital transformation and most importantly, a skilled workforce that embraces technology.

The Results

Northumbrian Water want to continue their great relationship with MGISS. Partnering on projects will allow Northumbrian Water to utilize MGISS’ expertise and innovative approach to tackling our geospatial challenges, leveraging both MGISS’s knowledge and skills in the latest positioning hardware and ESRI technology.

“MGISS have provided end-to-end consultancy. One of their strengths is taking projects through from design to implementation. They have helped us with best practice and are always keeping one eye on the future to help us make good strategic decisions. MGISS have also provided great tech handovers to our in-house GIS team.”

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