GIS Support

A comprehensive range of GIS support packages to suit all business requirements.

A support service delivered by industry experts

At MGISS, we offer a comprehensive approach to GIS support, transcending traditional methods to ensure your geospatial operations are not just efficient but also innovative and forward-thinking. Our services are designed to enhance your experience with geospatial technology, providing support that goes beyond expectations.

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Support Packages

Our support packages are delivered via a web portal (location2insight), phone and remote support.

Features:

  • Technical Support via location2insight, phone and remote support​
  • Access to location2insight library of support documents
  • Includes 3 day online consultancy per annum
  • Solution / Product updates
  • 25% discount on MGISS professional services consultancy & training courses
  • 25% discount on all GNSS Hire equipment
  • Transform-Enterprise (doesn’t include configuration, customisation, and data mapping anomolies)
  • Access to our GNSS Positioning backup services
  • Z-Transform for ArcGIS

Features:

Features:

  • Technical Support via location2insight, phone and remote support
  • Access to location2insight library of support documents
  • Includes 2 day online consultancy per annum
  • Solution / Product updates
  • 15% discount on MGISS professional services consultancy & training courses
  • 15% discount on all GNSS Hire equipment
  • Our new optimised data service (CADTransform)
  • Access to our GNSS Positioning backup services
  • Z-Transform for ArcGIS

Features:

  • Technical Support via location2insight, phone and remote support​
  • Access to location2insight library of support documents
  • Includes half day online consultancy per annum
  • Solution / Product updates
  • 10% discount on MGISS professional services consultancy & training courses

Choose 1 optional add-on as part of the package:

Features:

  • Technical Support via location2insight only – Self-serve

Unrivalled Expertise in GIS Technical Support: Our team’s deep experience in GIS translates to superior technical support, making sure your geospatial projects are executed with unmatched proficiency.

Custom Solutions for Distinct GIS Needs: We recognize that each organization has unique requirements. Our GIS support is specifically tailored to meet your operational needs.

Proactive GIS Issue Management: At MGISS, we focus on solving current challenges and preemptively addressing potential future issues, ensuring smooth, uninterrupted operations.

State-of-the-Art GIS Technology Integration: We keep your organization at the cutting edge of GIS technology, integrating the latest tools and systems into our support services.

Empowering Your Team through GIS Training: Our commitment extends to empowering your staff with comprehensive GIS training and resources, enhancing their ability to effectively utilise GIS technologies.

Seamless Integration of GIS into Your Systems: MGISS specialises in the integration of GIS technology into your existing workflows and systems. Our approach ensures a smooth, seamless transition, enhancing your operational efficiency without disrupting existing processes.

Custom Integration Strategies: We develop bespoke integration strategies that align with your organisational structure and objectives. Our focus is on creating synergies between GIS technology and your existing operations to maximise efficiency and effectiveness.

Technical Expertise for Complex Integrations: Our team possesses the technical expertise to handle complex integrations, ensuring that GIS technology complements and enhances your existing IT infrastructure.

Ongoing Support and Maintenance: Post-integration, MGISS provides ongoing support and maintenance to ensure the continued effectiveness and optimization of the integrated GIS solutions.

Our strategic collaborations with industry leaders enable us to offer cutting-edge geospatial solutions. Our unwavering focus on quality and client feedback ensures we consistently deliver the highest standard of GIS support.

Choose MGISS for Comprehensive GIS Support

Choosing MGISS means partnering with a leader in GIS support, dedicated to providing innovative, comprehensive, and transformative solutions. We are committed to enhancing your geospatial capabilities and ensuring your journey with GIS technology is successful and rewarding.

Whether it’s a hardware issue such as RTK connectivity and accuracy, or software issues such as errors in loading shape files and features in ArcGIS Field Maps, or installing MGISS software.

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Customer Testimonials

"MGISS, and their support team always have something to offer, from virtual to face-to-face training or just remote assistance to your operational level when you need to fix a problem wherever you are."

Vytautas Uscinas, Technical GIS Project Lead, FM Conway

Begin your journey to geospatial excellence with MGISS. Contact us today to discover the transformative impact of our GIS support on your organisation.


We’ve received several recognitions and accreditations over the years, reflecting our position as a leader in the industry:

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